Washington Post reports that Handspring "has delivered a lot of hype since the debut of its Visor handheld organizer, but it's had a hard time delivering copies of the organizer itself."
"Complaints of hold times lasting two or three hours, broken phone connections and missing order confirmations for the Palm knockoff have been filling newsgroups since this Palm clone arrived."
The article contains a statement from Allen Bush, Handspring spokesman: "Some people who ordered early have gotten a disservice and we're working hard to correct it."
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